IVR Service

1. What is IVR Self-service Model?
Interactive Voice Response (IVR) self-service is an automated telephony system technology that interacts with the callers and provides the requested services.
Mon, 30 Dec, 2019 at 3:43 PM
2. How can I avail the NIC ASIA IVR services?
You can avail NIC ASIA IVR services by dialing our IVR number (01-5970100) from your registered mobile number.
Mon, 30 Dec, 2019 at 3:43 PM
3. What do you mean by registered mobile number?
A registered mobile number is the one which is linked to your account.
Mon, 30 Dec, 2019 at 3:42 PM
4. Should I register my account number to avail the NIC ASIA IVR services?
Yes, you need to register your account number to avail the NIC ASIA IVR services.
Mon, 30 Dec, 2019 at 3:43 PM
5. What is the registration procedure of NIC ASIA IVR self-service model?
Below is the registration procedure to be followed:   Registration Process Customer need to register their account number in order to avail the IVR servi...
Mon, 30 Dec, 2019 at 3:44 PM
6. What are services currently available in NIC ASIA IVR Self-service Model?
NIC ASIA IVR Self-service Model currently provides the below listed services to the customers. Balance Inquiry. Mini Statement (3 previous transactions) ...
Mon, 30 Dec, 2019 at 3:44 PM
7. Is NIC ASIA IVR services free of cost?
Currently, standard call charges (per Nepal Telecommunication) will be applied while calling the IVR number. However, NIC ASIA is working diligently to enab...
Mon, 30 Dec, 2019 at 3:45 PM
8. Can I avail the IVR services using the Landline?
No, you cannot avail IVR services using the landline. You need to dial the IVR number using your mobile devices.
Mon, 30 Dec, 2019 at 3:45 PM
9. Can I register to IVR services by sending an SMS?
Yes, you can send SMS (IVR<space>account number) to 34488 from your registered mobile number to register yourself.
Mon, 30 Dec, 2019 at 3:45 PM
10. Can I change the default IVR secret PIN?
Yes, you can change the default IVR secret PIN. Please follow the below steps Dial our IVR number (01-5970100) Select the Preferred Language (1 for Nepal...
Mon, 30 Dec, 2019 at 3:46 PM